Azalea Labs Inc – Terms of Use
Effective Date: 2025-08-16·Last Updated: 2025-08-16
Welcome to Azalea Labs Inc (“Azalea”, “we”, “our”, “us”). These Terms of Use (“Terms”) govern your access to and use of our website at www.helloazalea.com and our services. Our services allow seniors and their families to connect with Azalea, an inbound only AI health assistant, by phone call or SMS text message.
By using our website, calling our phone number, or sending us an SMS, you agree to these Terms. If you do not agree, please do not use our services.
1. Who We Are and What We Provide
Azalea provides wellness reminders, activity suggestions, and general guidance designed to support seniors. Azalea does not provide medical diagnosis or medical treatment. For emergencies call 911 or your local emergency number.
2. Eligibility and Acceptable Use
You agree to use our services in a lawful manner and not to misuse or disrupt our systems. You are responsible for the accuracy of the information you provide and for keeping your account or contact information secure.
3. Privacy and Messaging
Your use of our services is also governed by our Privacy Policy at /privacy.
We do not sell or share your personal information for marketing purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt in data and consent; this information will not be sold, shared, or rented to any third party.
You can opt out of text messages at any time by replying STOP. For help, reply HELP. Msg and Data rates may apply.
4. Service Providers
We may work with trusted service providers, such as telecommunications carriers and hosting companies, to operate our services. They may only use your information to provide services to us and not for their own purposes.
5. Website Content and Links
Our site may link to third party sites for your convenience. We do not control those sites and are not responsible for their content or policies.
6. Disclaimer
Our website and services are provided “as is” and “as available.” We do not make warranties about accuracy, reliability, or fitness for a particular purpose to the maximum extent allowed by law.
7. Limitation of Liability
To the maximum extent allowed by law, Azalea will not be liable for indirect, incidental, special, or consequential damages. Our total liability for any claim related to the services will not exceed fifty US dollars (USD $50).
8. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will post the updated Terms and update the “Last Updated” date above. Your continued use means you accept the changes.
9. Dispute Resolution and Governing Law
These Terms are governed by the laws of the State of Georgia, without regard to conflict of law rules. You and Azalea agree to resolve disputes through binding arbitration or small claims court where allowed by law, on an individual basis only, and not as part of a class action. If any part of this section is found unenforceable, the remainder still applies to the extent permitted by law.